Client Services Menu
On the Lending Side...
¬ Our People...Without a doubt, the Paradigm staff is best in this industry. Each employee at Paradigm believes in and is accountable to the set of core values on which our Company was founded; the most important of these is to treat each client as though they were our only client.
¬ Our Programs...We have solid relationships with many of the best residential wholesale lenders and investors offering you a wide range of financing options to meet your specific needs.
¬ Our Rates...and the cost for the services we provide you is the most competitive in the industry.
Service and Support Fare...
¬ You & The Process...Some of our clients want to know and understand every activity involved in their transaction, while others don't want to know anything but "It's done!" We will take as much time as you desire to help you understand the process.
¬ State-of-art Technology...Other than our leading-edge loan origination and processing systems that will streamline the effectiveness of your transaction, we offer our clients many innovative ways to work with us. Try our "First-StepTM" Electronic Pre-qualification System - find out (anonymously, if you choose) how much home you can qualify for.
¬ Professionalism...Our attitude is that we work for you and act only in your best interest. Our business relationship will always be handled in the most professional manner possible.
¬ Total Accountability...No excuses! We are responsible and fully accountable to providing you a level of service second to none.
¬ Partnerships...Many people perform various tasks required to complete your transaction. You can be confident that we will effectively coordinate these activities to ensure a hassle-free experience. We work with the best real estate agents in the Sacramento area. When you're ready to buy or sell, we'll point you in the right direction!
Your Just Desserts...
¬ Unsurpassed Customer Focus...You're #1! This may sound like sales-talk, but there is only one way to prove it - and that is to allow us one chance to earn your business. After every transaction, we send our clients a "Report Card" that evaluates our performance. We have hundreds of these surveys on file for your review.
¬ Total Accessibility...We carry voice-mail pagers and are never more than a phone call away - 24 hours-a-day!
¬ Responsiveness...We return phone calls promptly! We do our best to provide timely and accurate results.
¬ "No-Bull" Promise...We'll tell you straight - good or bad, exactly what is going on.
Questions/Comments - E-mail Paradigm: steve@paradigmmortgage.com
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Put simply, we exist to exceed your expectations.
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